CM Matrimony
CM MATRIMONY TERMS AND CONDITIONS READ CAREFULLY.
CM Matrimony
(the "Website") and the licensed mobile application for accessing the
Website (including any related media and online or electronic documentation)
("the Application") are owned and operated by CM Private
Limited ("Company"). The Website and the Application are hereinafter
collectively referred to as the "Platform (Web & Mobile
Applications)".
The Company provides its services and products to you through the Platform on
the condition that you comply with these Terms and Conditions as amended from
time to time. If you do not accept the Terms and Conditions or do not comply
with their provisions, you should not use or access the Platform and/or use the
Company's services or products through the Platform (Web & Mobile
Applications).
The Platform is an intermediary within the meaning of subsection (w) of Section
2 of the Information Technology Act, 2000 and visitors to the Platform (web and
mobile applications)
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY
CM Matrimony (the “Site”) and
the Licensed Mobile Application for Accessing the Site (including all
associated media and online or electronic documentation) (“the Application”),
are owned and operated by CM Private Limited (“Company”). The Site and Application
are hereinafter collectively referred to as “Platform (Web & Mobile
Applications)”.The Company makes available its
services and products to you, through the Platform on the condition that you
abide by these Terms and Conditions, as updated from time to time. If you do
not accept the Terms and Conditions or you do not meet or comply with their
provisions, you should not use or access the Platform and/or avail of the
Company’s services or products via the Platform (Web & Mobile
Applications).
The Platform is an intermediary
as defined under sub-clause (w) of Section 2 of the Information Technology Act,
2000. Visitors to the Platform (Web & Mobile Applications) are granted a
nonexclusive, limited license to use and access the content and services
offered in accordance with these Terms and Conditions (the
"License").
A Visitor to the platform,
whether or not he/she/Transgender has made any payment for availing access
and/or services on the Platform, including the general browsers of the
Platform, whether registered or not, are hereinafter referred to as
“User/Users” ( End User’s).
BY THE POSITIVE ACTS OF A USER
ACCESSING THE PLATFORM, THE USER AGREES TO BE BOUND BY THE TERMS AND CONDITIONS
SET FORTH BELOW (“Terms”). IF A USER DOES NOT AGREE WITH ANY OF THESE TERMS AND
CONDITIONS, HE/SHE SHOULD NOT ACCESS OR USE THE PLATFORM.
1. The Platform is owned and
operated by CM Matrimony Online world class match making service provider
through Internet Services, a division of CM private limited (hereinafter
referred to as ”Company”), which term and conditions shall, for the purposes hereof,
be deemed to include its subsidiaries, affiliates, partners, shareholders,
directors, executives, officers, employees, agents, attorneys, brokers,
mediators, trusts, temples, business executives,RO,RM,TM,BM,Distributors,
franchises, accountants and any person vested with any responsibility for any
task relating to the affairs of the company), with its registered office
currently located at #43-121-2/1, Makka Masjid Road, Krishna Hotel Center,
Ajith Singh Nagar, Vijayawada -520015.
2. The Platform is
intended only to serve as a preliminary medium of contact and information for
Users who have a bona fide intention to enter into a matrimonial alliance
(“Purpose”). The Platform does not purport to be a marriage or business bureau
or a dating /contact website.
3. The company presumes that
every User who logs on to the Platform has a bona fide intention to get married
/ enter into a matrimonial alliance (Web & Mobile Applications) and not
otherwise. Granted a non-exclusive, limited license to use and access the
content and services offered in accordance with these Terms and Conditions (the
"License").
A visitor to the Platform,
regardless of whether he/she has made a payment for the use of access and/or
services on the Platform, including the general browsers of the Platform,
regardless of whether he/she is registered or not, is hereinafter referred to
as a "User/User" ("End User').
BY THE POSITIVE ACTS OF A USER
ACCESSING THE PLATFORM, THE USER AGREES TO BE BOUND BY THE TERMS AND CONDITIONS
SET FORTH BELOW ("Terms"). IF A USER DOES NOT AGREE WITH ANY OF THESE
TERMS AND CONDITIONS, HE /SHE SHOULD NOT ACCESS OR USE THE PLATFORM.
1. The Platform is owned by CM
Matrimony Online, a provider of premium matchmaking services via Internet
Services, a division of CM Private Limited (hereinafter referred to as the
"Company"), to its subsidiaries, affiliates, partners, shareholders,
directors, officers, employees, agents, attorneys, brokers, trustees, Temples,
Managers, , and others, employees, agents, attorneys, brokers, intermediaries,
trustees, temples, business managers, RO, RM, TM, BM, distributors,
franchisees, accountants and any person entrusted with any duty in connection
with the affairs of the Company) whose registered office is presently located
at #43-121-2/1,Makka Nasjid Road,Krishna Hotel Center,Ajith Singh
Nagar,Vijayawada -520015.
2. The Platform is intended to
serve only as a preliminary medium of contact and information for users who
have a bona fide intention to enter into a matrimonial relationship
("Purpose"). The Platform does not claim to be a marriage or business
bureau or a dating/contact website.
3. Company assumes that each
user who signs up on the Platform has a bona fide intent to marry/partner (web
and mobile applications) and not otherwise. Under no circumstances shall the
Company be responsible for any loss or damage arising from the use of the
Platform or the services offered on the Platform and/or from the content
published on the Platform or transmitted to the Users. The exchange of
matchmaking profiles through the Platform should in no way be construed as a
matchmaking offer and/or recommendation by or on behalf of the Company. The
Company shall not be liable for any loss or damage incurred by any person
upon/from or following a marriage relationship established through the use of
the Service offered by the Company.
4. To use the Platform, you may
log in using your Moble/ Facebook/Google/Any Browsers login. When you do so,
you authorize us to access and use certain Facebook/Google account information
that you choose to display publicly. For more information about the information
we collect from users and how we use it, please see our Privacy Policy.
The Company collects
information/data including, but not limited to, email ID, address, first name,
last name, phone/cell phone number, date of birth, time of birth, place ,age,
gender, ethnic/cultural background, generations, property net worth’s, appearance,
religion, occupation, preferences, lifestyle information, general geographic
location ("User Data") from Users so that they can create their
profiles on the Platform (web and mobile applications). In addition, certain
other health-related information, including physical and mental disabilities,
is also collected. User data collected in this manner is entered into a program
specifically designed to match profiles and provide users with matches based on
their pre-selected/pre-defined partner preference criteria. User data is only
displayed with prior user consent. The company does not collect users'
financial information such as credit card/debit card numbers/bank account
numbers, etc. The Company will not be able to provide access to the Platform
and/or profile Users if the required User Data is not provided by Users. The
User hereby consents to the use of his/her User Data displayed to other Users
on the following website
?User data is uploaded by the
users themselves or by one of the CM Matrimony offline centres, mediators,
franchises, temples, churches, NGO/Trust, business partners, and associates,
displayed on the platform (web & mobile applications). The Company may, at
its sole discretion, include any or all of the listings notified by a User for
display on the Platform in other media, including matchmaking sections on other
platforms, including but not limited to print media, community associations,
websites, television broadcasts, DTH/IPTV services, mobile WAP sites, etc., at
no additional cost to the Users, and the Company shall not be liable for the
use/publication of such information/data.
6. Users agree not to reproduce,
download, publish, modify or distribute the material on the Platform unless
expressly authorized in writing by the Company. Users agree not to deep link or
otherwise connect to any particular page on the Platform without the prior
written consent of the Company.
7. Users agree to use the
Platform only for their personal purposes. The use of any content of the
Platform to create derivative works with commercial motives without the prior
written consent of the Company is strictly prohibited.
8. The Company shall take
measures, including technical means on the Platform, to exclude robots,
scripts, programs, etc. from crawling or scraping Content on the Platform.
Users undertake not to circumvent these methods.
9. Any advice, recommendations
or information provided on the Platform, including information provided by
Users, is not necessarily accurate, true or reliable, and any reliance thereon
and any action taken based thereon is entirely / solely at the risk of the
relevant User. Users hereby agree that the Company may provide Users with
access to the Content available on the Platform on the basis of 'AS-IS' and
'AS-AVAILABLE'. Users who wish to use the information provided in this manner
are advised to conduct due diligence on the contents of the Platform on their
own initiative, at their own expense and effort. The Company does not
advise/recommend the User to contact/interact with other Users or rely on the
data/information contained in the User's profile/photo etc. The Company shall
not be held responsible or liable in any manner whatsoever for relying on any
information displayed on the Platform, as the same is only intended to serve as
indicators of the general scenario in the relevant field.
The Company does not
authenticate, verify, control, endorse, or investigate any information or
claims contained in the matrimonial listings or other content on the Platform,
nor does it certify in any way that they are accurate or true. No matches or
profiles are endorsed in any way, but it is implied that the information
provided is solely for the purpose of creating/creating a suitable profile for
the purpose of matchmaking based on the criteria for partner preferences set by
the users. Those who wish to use information on the Platform must exercise all
due care, effort and initiatives and should take reasonable precautions with
the full and complete knowledge that all information contained in the dating
ads has been placed there directly by the users of the Platform without prior
notice, consent or verification from or by the Company.
Users of the Platform are
prohibited from uploading, posting, transmitting, updating or sharing any
information that:
(a) belongs to another person
and to which the user has no right;
b) is grossly harmful,
harassing, blasphemous, defamatory, obscene, pornographic, pedophilic,
defamatory, invasive of another's privacy, hateful, racially or ethnically
offensive, disparaging, related to or inciting money laundering or gambling, or
otherwise unlawful or harmful to minors in any way;
c) infringe patents, trademarks,
copyrights or other proprietary rights;
d) violates applicable law;
e) deceive or mislead the
addressee about the origin of the messages or transmit information that is
grossly offensive or threatening; impersonate another person;
f) contain software viruses or
other computer code, files or programs designed to disrupt, destroy or limit
the functionality of the Platform; threaten the unity, integrity, defence,
security or sovereignty of India, friendly relations with foreign countries or
public order, or incite the commission of a criminal offence or prevent the
investigation of a criminal offence; or offend another nation.
The Company may, without notice
and in its sole discretion, terminate or restrict a User's use of or access to
the Platform (or any part thereof) and/or remove any Content uploaded by a User
for any reason at any time, including, without limitation, if the Company, in
its sole discretion and judgement, believes that a User has violated or acted
inconsistently with the letter or spirit of these Terms.
11. The Company is an online
service provider that allows users to create their own/unique profiles, where
certain personal (optional) information and User Data shall be displayed on the
Platform, used by Users for the purpose. The Company shall not disclose the
User Data to other users or third parties without the prior consent of the
User. Although the Company shall take all reasonable precautions, the Company
shall not be responsible in the event that the User Data displayed on the
Platform is unauthorizedly copied, printed, published, falsified, displayed,
manipulated, etc. or misused by any User. Users shall indemnify the Company
against any kind of loss/damage that the Company may incur as a result of
improper use of the platform/service offered by the Company.
12. By posting a partnership
profile or any business or personal listing or link or any content or entry on
the Platform, the relevant User making or posting such entry and the person(s)
responsible for such entry or posting agree to indemnify and hold harmless the
Company against any lawsuits or complaints, civil, monetary or criminal actions
or suits or claims for damages (including but not limited to interest, fines
and penalties) brought or brought against the Company arising out of or
relating to any matter arising out of or relating to such posting/entry or any
response to such posting/entry.
13. When using the Platform,
Users are required to provide only truthful and accurate information, and in
the case of creating a profile, Users agree to keep the information up to date
at all times. The Company does not warrant or endorse the accuracy or
reliability of any member/visitor profile, advice, opinion, statement or other
information displayed or uploaded by the Company through the Service. Under no
circumstances will the Company or its owners, employees or agents be
responsible for any direct or indirect action/disclosure that may occur as a
result of the online display of information in the form of unlawful
material/material that may be offensive to visitors/members or is patently
offensive to the online community or material that promotes racism, bigotry,
hatred, or physical/mental harm of any kind to any group or individual, or
transmits chain letters or junk mail or unsolicited mass mailings or spam.
14. The Company reserves the
right to remove/delete any content/message/photo/profile or terminate the
registration/membership of any user either on the basis of a complaint received
from another user or on its own discovery or at its sole discretion and
sentiment and it shall, without notice, cease providing the service due to any
user and forfeit all other ancillary services with immediate effect along with
the fee/period of registration and take appropriate legal action against such
user. By posting a profile on the Platform, it is assumed that the said User
has the intention to get married and in case it is found to the Company that
the User did not have the intention to get married or has changed his/her
intention at the time of posting the profile or subsequently, the Company
reserves the right to remove/delete such profile from the Platform and initiate
prosecution or take such action as may be recommended from time to time. By
using the Platform, the User agrees not to post any content or views that may
be considered threatening, abusive, vulgar, obscene or otherwise objectionable,
or to act illegally or otherwise harass another User; post false or misleading
information in his/her own profile details; impersonate another person or use
the Site for commercial purposes; or interfere with or disrupt the operation of
this Site, or disobey any reasonable requirements, procedures or guidelines
imposed from time to time by the Company.
15. The Platform Content is not
intended to induce or persuade, convince or request any person to take any
action or to refrain from taking any action if such action or refrain
constitutes a violation of any applicable law or regulation to which such person
or action is subject.
16. The Company shall not be
liable for any interactions/sharing of information, etc. between users via
e-mail, chat or any other medium with other users, and the Company shall have
no obligation to monitor any such disputes between users, and the Company shall
not be a party to any such disputes/lawsuits, etc.
17. The Company reserves the
absolute right to modify, amend or delete the content of the personals posted
on the Platform at its sole discretion to ensure compliance with the rules of
such posting (which may include, but are not limited to, the Company's efforts
and initiatives to maximize response to personals), appearance accuracy and
applicable laws, particularly those relating to the prohibition of indecent,
unlawful or obscene content. The Company reserves the full right to delete any
profile if it finds that the same person has created multiple profiles on the
Platform. Even if different profiles have been created with the same contact
details, the Company reserves the full right to delete all such profiles. If a
Member refuses to give consent to a physical address verification requested by
the Company, the Company has the full right to either stamp the profile
"Not Verified" or delete the profile.
18. Websites to which links are
provided on the Platform and their content are the sole responsibility of the
operators of those websites, and Company does not recommend, authenticate,
endorse, verify or certify those websites or their content or links in any way.
The Company assumes no responsibility for the privacy practices employed by
these other websites, and therefore recommends that users read the privacy
statements of each individual website they visit. The Company also assumes no
responsibility for the authenticity of the other online services displayed on
the Platform that offer various services, such as a raffle to win a free trip,
free tickets to win, astrology, palmistry, numerology, etc. The user of the
Platform clicks and surfs on such other websites/links displayed on the
Platform at his/her own risk and responsibility. Users should always keep in
mind that a single click on such links/websites is through the Transmission
Control Protocol (TCP) / Internet Protocol (IP) network of the said users and
not through the IP of the Platform. The Company also does not recommend the
Users to provide any personal information and in particular the profile
ID/username of the User on the Platform on such or any other website(s).
19. The Company reserves the
right to work with partners to provide various other online services in the
future. However, the Company will never share the information/data collected
from users with such partners without obtaining prior consent/permission from
users. In such circumstances, the Company recommends that users read through
the privacy policies of such partners before giving consent or before providing
personal data to such other website(s). The Company is not privy to the privacy
practices employed by its partners and assumes no responsibility for the
privacy policies employed/applied by such partners. The Company also reserves
the right to use/share the information/data collected from users with its
partners if a user has already shared the information/data with users of the
Platform.
20. The Company hereby expressly
disclaims any liability or warranty or guarantee arising in any way from the
existence, promotion, advertising, content, links, information or setting of
the Platform. No claims for damages, refunds, lost profits or any other
financial, civil or criminal claims may be brought against the Company arising
out of or related to any content on the Platform.
21. Company assumes no
responsibility for any error, omission, interruption, deletion, defect, delay
in operation or transmission, communications line failure, theft or destruction
or unauthorized access to, or alteration of, User Communications. Company is
not responsible for any problems or technical malfunction of any telephone
network or lines, computer online systems, servers or providers, computer
equipment, software, failure of any email or players due to technical problems
or traffic congestion on the Internet or at any website, or any combination
thereof, including injury or damage to users or other persons' computers
related to or resulting from participation or downloading materials/information
from the Platform.
22. Users who visit the Platform
are classified by the Company as having incomplete or complete profiles. Both
types may also be free or paid members. Company reserves the absolute right to
modify, amend, alter, curtail or extend any privileges, rights, benefits,
liabilities or responsibilities of all types of paid or free users at its sole
discretion, and the same shall apply directly to all past, present and future
users. The Company grants certain benefits/privileges to free users, such as
contacting them for free via the "Express Interest" feature, viewing
the contact information of paid users under certain conditions, etc. The extent
of these benefits and even the benefits in total are at the sole discretion of
the Company. The Company will determine, at its sole discretion, how many
benefits it will offer to each free user. The Company will simultaneously offer
different levels of benefits to different free users. Limiting the benefits for
free users will be done through various means, including access restrictions,
spam filters, quotas, etc.
23. Payments for the services
offered on the platform are made 100% in advance. Payment for a service
subscribed to by the user is non-refundable, and any amount paid will be
charged. Any refund is at the sole discretion of the Company and it does not offer
any guarantees as to the accuracy or timeliness of the refunds received on the
Users' card/bank accounts. The Company does not guarantee the uptime of the
server or the proper functioning of the applications. Everything is done to the
best of the Company's knowledge and belief, and the Company's liability for
losses, damages and claims is limited to the refund of the amount. The Company
does not assume any liability for free services. The Company reserves the right
to amend/change any or all disclaimers or these Terms at any time without prior
notice. All terms/disclaimers, whether expressly stated or not, are deemed to
be included when referenced. The continued use of the Platform by a User shall
be deemed to be the User's acceptance of the amended Terms.
24. The User is solely and
exclusively responsible for maintaining the confidentiality of the User
Password and User Identification and for all activities and transmissions that
the User conducts through its User Identification, and is solely responsible
for conducting any online or offline transactions using credit/debit cards or
other forms of instruments or documents to conduct such transactions, and the
Company assumes no responsibility or liability for the improper use of any
information related to the use of credit/debit cards used by the Subscriber
online or offline. The Company shall exercise due diligence to ensure that no
data/information falls into the wrong hands. The weak link in credit card
transactions is secure storage
25. Company does not warrant
that the Platform will operate without interruption or error. Company provides
the Service on an "as is" basis. However, Company takes all
reasonable steps to provide error-free, uninterrupted use to its users. There
may be delays, omissions and interruptions in the availability of the Platform.
Users acknowledge that use of the Platform is solely at their expense and risk.
Company is not responsible for any interruption of services on the Platform,
regardless of the reason for such interruption/suspension. The Company may
discontinue or change the Services on the Platform or their availability at any
time, and the User is also free to stop using the Services on the Platform at
any time.
26. The Company uses third party
payment gateways on the Platform, and outages of these gateways will be
communicated to Users as they are. Additional currency/conversion
fees/deductions/errors of payment gateways are not the responsibility of the
Company Subject to monthly caps at the discretion of the Company.
34. In the event that Company
receives incriminating evidence/accusations against a User from other users of
the Platform, or if Company suspects misconduct by a User based on data
available to it from its servers, Company reserves the right to impose restrictions
on the User's account, including, but not limited to, preventing the User in
question from making multiple contacts and restricting the User to contacting
only members whose desired partner profile the User meets.
35. For all Services defined by
a time period specified in months, 1 month equals 30 days, and for longer
duration Services, the total duration in days equals the number of months
multiplied by 30.
36. Company policy prohibits
members from including their name and/or contact information in any form -
email, phone numbers, messenger IDs, mailing address, etc. - in fields other
than those in which this information is requested
36. Employer recommendations
prohibit participants to provide their call and/or contact information in any
form - e-mail, telephone nos., Messenger Ids, Postal deal with etc in any
fields aside from the specific ones in which the same data is requested. If any
member puts the above facts in any discipline aside from the only supposed for
that cause then the company screening crew will do away with the identical.
37. Users of the Platform are
consenting to receiving
A) membership Emails: Emails
conveying the advantages of the paid club to users. Those are sent to the
e-mail address cited by using the customers in their profile.
B) crucial Notifications from
the Platform – Messages/notifications are sent to customers to inform them of
diverse indicators associated with the usage of the Platform. . These will be
communicated to the users via e-mail/app notifications and so on. Or on their
Landline/cell from a non-a hundred and forty wide variety through
SMS/MMS/VMS/u.S./IVR/Calls and many others.
C) membership SMSs/Calls: SMSs
or telephone calls will be sent conveying the advantages of paid membership to
users. Customers will get hold of those calls or SMS on any of the telephone
numbers noted by means of customers on their profile if they have subscribed to
calls/ SMS in their alert manager settings.
38. Promotional Mails - .
Promotional emails are sent to individuals on their e-mail ids, in the event
that they have subscribed to promotional emails in their alert manager
settings.
39. If a member does no longer
wish to get hold of communique from the business enterprise then he needs to go
to the "Settings" section in his profile and select/disable for the
modes (Emails / SMS / Calls / u.S. / Messenger messages / IVR) and varieties of
communication which user both wants to or does no longer want to get hold of.
Styles of verbal exchange are the precise messages primarily based on profile
attribute or Platform interactions among individuals. Platform may additionally
provide for distinctive message sorts and modes, other opportunity methods to
unsubscribe".
39. If
a member doesn't wish to admit communication from
the Company also he needs to go to
the" Settings" section in
his profile and choose/ disable for the modes( Emails
Telegram/Chats/whatsup/SMS/ Calls/ USSD/
Messenger dispatches IVR)
and types of communication which stoner either
wants to or doesn't want to admit. Types of communication are
the specific dispatches grounded on profile trait or Platform relations between members. Platfor may also give for different communication types and
modes, other indispensable ways to unsubscribe".
40. druggies who subscribe up for CM Matrimony.
Exclusive services allow the Company to find suitable seeker/ prospects on
their behalf as per their instructions via Telephone, SMS, profile action on
CM Matrimony Platform, face to face (match
making) commerce or any other means modes
of communication.
41. Creation of indistinguishable profile on CM
Matrimony is banned. In case
the stoner has forgotten his word he
can use the word reclamation option. Forgetting word, stoner ID, reaching contact limits or
any other reason for creating a 2nd profile on CM
Matrimony isn't allowed. CM Pvt Ltd reserves
the right to cancel/delete/remove/hide/ block this profile or circumscribe access of
this profile to use the Platform. CM Pvt Ltd at
its
own discretion can decide to cancel/delete/remove/hide/ block circumscribe access of
2nd profile or the original profile or
both biographies in all cases
where indistinguishable biographies have been set up.
42. Class Renewal People who have subscribed to Basic,
Normal,Elite,VIP,Exclusive ,Premium, Pro, Pro Lite or CM Matrimony.
Exclusive have an option to renew theirservices.However, also any unused" Contact Views" available with
the original pack are carried forward except
when renewing to ‘’ Basic ’’ plan, If
the renewal happens before the expiry date.
Contact Views are
the installation wherein members can see contact details of other members who haven't filtered rejected ignored
them.However, also it's treated as
a fresh class and unused" Contact Views"
of the former class aren't carried forward, If
a member renews his class after
the expiry of current class.
These conditions hold indeed if the renewal of
the subscription is whisked with a special" Renewal/
Repurchase/ fidelity" offer. Purchase before or
after renewal date is the only criteria which
determines if unused" Contact Views"
are carried forward or not.
43. Your" Name"
will be visible to other members who are CM
Matrimony Paid subscribers either if they" View
Your Contact Details" or if
you have transferred them an Acceptance. Information filled by
a member is visible on the profile runner.
This runner is listed by Google Ask/ Bing/ Yahoo
and other hunt machines. If a hunt machine stoner types a query also your profile runner may be visible in
Google/ Bing/ Yahoo etc. hunt results. All details which
you have put will be visible unless
the same has been explicitly hidden by
you using applicable Platform profile sequestration settings.
44. Use of certain features on
the Platform is governed by rules.
For illustration if your
phone number isn't vindicated also you can
not communicate other members via" Express
Interest" or indeed if
the same is passing also that honor can be blocked by Company at
any time without giving any notice. also If
your phone number isn't vindicated also indeed as
a person who has profited a" Paid Service"
you'll still not be suitable to view phone/ dispatch/ contact details of other members via
any option on the Platform. For vindicating your
phone number, there are verification prompts across
the Platform which guide you on how
to corroborate your phone. If
the same isn't clear also it's the member's responsibility to call client care of Platform from
the number which he she wishes to corroborate.
45. Any paid class/ Consumable Plans like Basic, eRishta,
eValue, e Advantage, JS exclusive, Pro Lite, Pro, Trial Pack,etc.
arenon-transferable. Any class which
is bought is being bought for
the existent/ profile and can not be used for
any other profile in his/
her family musketeers familiarity etc. If
a profile is deleted for whatsoever reason also that
persons class setbacks.
46. At times when a member tries to pierce the
phone/ dispatch of another member, he
can get a communication which asks him to" View
Phone/ Dispatch hereafter- Contact limits reached of philanthropist"
or any communication which means the same. In these cases
the member just needs
to visit the same profile again the coming days and use his share of"
View Connections".
47.' Contact Details'
may correspond of one or further of
the following details-a. Mobile number( s),b.
Landline number andc. Telegraph address. Having a paid subscription piecemeal from
Basic plan unlocks access to' Contact Details' subject to
the ensuing conditionsi. Access
to communicate Details may be confined grounded on sequestration settings with respect to
phone number( s) or contact pollutants decided by
the other person or if the other person
has blocked, declined or cancelled interest, ii.
A fair operation limit of at most
25 contact views per month of
subscription duration applies
for viewing contact details of people who aren't'
Accepted members' or are barred due to condition i) over,
and iii. Access
to communicate details isn't possible if
the other person isn't an accepted member and
the other person’s contact details have formerly been viewed 10 times during
the day. Except for those concluding for Basic plan,
there's
no operation limit for penetrating contact details of accepted members for paid subscribers.
48. Paid Class isco-extensive with
the profile, class expires as soon as
the profile is deleted and can not be reactivated.
49. In the eAdvantage/
JS Exclusive unlimited plan, Featured Profile service will have a
validity of 1 time, and
will be discontinued 1 time after
the purchase of eAdvantage/ JS Exclusive Unlimited plan.
The rest of the services available under
this plan will have unlimited duration, subject to
the limitation that one profile is meant to be utilised
for one alliance only.
50.' Featured Profile' subscribers
will be considered to be shown at
the top of hunt results only if they regularly
login to theiraccount.However, they will be removed from the
pool of druggies considered for being shown at
the top of Hunt runner, If' Featured Profile'
subscribers do not pierce the Platform for further than
15 days.
51. Consumable plans like contact views, limelight,
kundli milan etc. Will expire in
1 time unless else specified.
52. Profile viewing limits, decided grounded on
the class status of the stoner are subject
to change at any time.
53.
All class benefits like limelight, contact views etc.
Will expire with the class,
unless renewed before expiry.
54. transferring of Response supporter interests on
behalf of Response supporter subscribers is subject to them
regularly penetrating theiraccounts.However, Response supporter interests will be stopped until
the subscriber accesses his/ her account, If
an account isn't penetrated for further than
15 days.
55. Any profile deleted by the profile stoner can
not be recaptured under any circumstances.
56. tickets generated for referrals on
Jeevansathi have an expiry date of
one time from
the date of generation. tickets will only be awarded to
the referrer and the adjudicator if
the adjudicator registers from the link transferred by
Jeevansathi( on Dispatch or
through share options). still, tickets aren't valid for
USD Payments, tickets aren't valid on
Plan upgrades, pasteboard law abatements can
not be combined with any other offer on
the Platform and tickets can
not be profited on two( 2) month and four( 4) month plans.
57.
Unless else specified and notwithstanding
anything contained in
any other agreement or arrangement, by
whatever name called,
the performance obligation of Company( service provider)
is to give access of its on- line gate to
the client for the duration of the
subscription period & reference to any operation,
by whatever name called or
any other performance obligation, if any, is
to give the upper limit for consumption, which by itself,
doesn't produce any fresh performance obligation upon Company.
58. We do housekeeping
of biographies which aren't logged in for
a period of 12 months. We remove all the
data associated with the profile during housekeeping.
59. The pricing and
the contact views distributed will be on
prorata base as reckoned by Jeevansathi.
The plan upgrades will be valid till
the expiry of the original plan bought.
Restriction/ proscriptions
The following conduct will inter
alia constitute a abuse of the Platform and
are rigorously banned
i) Copying, rooting ,
downloading, participating, modifying, dealing , storing, distributing, making outgrowth workshop from
or else exploiting any content,
data, information, including biographies, class vitae, photos and/
or plates, available on the Platform and/ or
any services or products of the Company, in
any manner or for any purpose which is
not, harmonious with the Purpose and/ or
in agreement with the Terms of Use.
druggies are expressly banned from using or exploiting the Platform and/
or any content or data handed therein for
a) any marketable purposes similar as creating alternate databases, extending access to
the Platform to
third parties without previous spoken concurrence of
the Company; and/ or
( b) bearing any business exertion which is
in competition with the business of the Company; and/
or
c) for seeking freights in any name whatsoever; and/
or
d) approaching campaigners jobseekers for
any purposes other than
for specific being vacuities; and/ or
e) participating access with persons who
aren't contracted with the Company.
f) Reselling the products services offered by the Company.
ii)( Using or trying to use any
automated program, software or system or
any analogous or original process( including spiders,
robots, dawdlersetc.) to pierce, navigate, search, copy, cover,
download, scrape, bottleneck or else excerpt in
any manner, any data or content including but
not limited to adding or downloading biographies, contact details,
or shoot or deflect dispatches from the Platform;
(
iii) Gaining or trying to gain unauthorized access(
inter alia by hacking, word “ mining ” or any other means)
to
( a) any portion or point of the Platform or any
of the services or products offered on or through
the Platform which aren't intended for you;
b) any garçon, website, program or computer systems of
the Company or any other third parties and/
or druggies;
( iv) Modifying the services handed through
the Platform or their appearance using any technology
or overlay any fresh immolation on top of similar services or pretend the Platform’s services or
its functions in any manner whatsoever
without unequivocal concurrence attained in jotting by approaching us
atlegal@jeevansathi.com.
v) penetrating the Platform through interfaces other than
those expressly handed by Company;
vi) trying to breach or violating any security or
authentication measures set up by
the Company in relation to the Platform and/
or trying to probe, overlook or test the vulnerability of
the Company’s system or network;
( vii) Scraping, downloading( including bulk-
downloading), replicating or else rooting any information or
data from the Platform( by any process,
whether automatic or homemade) to offer any products or services which
are analogous to or may in any manner contend with
the products or services of the Company;
( viii) Rear engineering,
decompiling, disassembling, decoding or else trying to do any
of
the forenamed or inferring the source law for
the point or operation or
any affiliated technology or any part thereof;
( ix) Circumventing or trying to circumvent any
technological protections used or employed by
the Company or by any
third party in order to cover the content on the Platform and/
or to count robots, spidersetc. from crawling and/
or scraping content from the Platform.
x) Bypassing or Circumventing or trying to circumvent any service limits including but
not limited to Hunt limits,
Captcha limits and circumstances on different triggers
( xi) snooping with
or dismembering or trying to intrude with
or disrupt( including by using any device,
software or routine), the use of the Platform or any
computer networks connected to the Platform, by
any other stoner;
(
xii) Developing, using or trying to use any
automated program, scripts, robots, third party software
or system or
any analogous or original process( including spiders,
robots, dawdlers, cybersurfer draw- sways/ extensions/
add- ons, iframes on third party spots, mirroring, HTML parsersetc.)
to pierce, navigate, search, copy, cover, download, scrape, bottleneck or else prize or modify in
any manner, any data or content from
the Platform without unequivocal concurrence attained in jotting by approaching us
atlegal@jeevansathi.com;
xiii) Impersonating any other person or reality,
or making any misrepresentation as to your employment by
or cooperation with any person or reality;
( xiv) Forging heads or in
any manner manipulating identifiers
in order to disguise the origin of
any stoner information;
xv) Hunting, hanging , or in
any manner draining any other stoner;
( xvi) Assessing an unreasonable or
disproportionately large cargo on
the Platform structure;
xvii) Engaging in “ framing, ” “ mirroring, ”
or else bluffing the appearance or function of
the Platform( or any part thereof)
and furnishing deeplinks into this Platform( or
any part thereof)
without previous authorization of Company;
( xviii) Spamming the Platform/ Company or
any other druggies including by uploading, posting,
emailing,
SMS, transmitting or else making available either directly or laterally,
any unasked bulke-mail or unasked marketablee-mail.
xix) Using the Platform or
the contact details of druggies for transmitting marketing
and promotional mailers
Offensive dispatches dispatches or dispatches using any media that
are unconnected to match or transferring unasked marketable dispatches with deceiving subject lines in order to designedly befog the original communication.
Hosting, modifying, uploading,
posting, transmitting, publishing,
or distributing any material or information that
a. Violates
any applicable original, parochial, state, public or transnational law, enactment, constitution, rule or regulation for
the time being in force;
b. Belongs to another person and to which you have no right;
Infringes, breaches or else contravenes
the rights of the Company or any
third party, including any brand, trademark, patent, rights of sequestration or hype or
any other personal rights;
d. Contains computer contagions,
or other computer law, lines or programs designed to disrupt, destroy or intrude with
or limit the functioning of the Platform, or any other computer system or resource;
e. Is grossly dangerous, draining, invasive of another's sequestration, spiteful,
disparaging, relating to
or encouraging plutocrat laundering or gambling in
any manner, any content which is or may
potentially be perceived as being dangerous, hanging , vituperative, draining, scandalous, scandalous, impious, vulgar, pornographic,
paedophilic, stag, or racially, ethnically,
or else unlawful in any manner whatsoever;
f. Which constitutes or encourages conduct that
would constitute a felonious offence, give rise to other liability,
or else violate applicable law;
g. That deceives or misleads the addressee about
the origin of similar dispatches or communicates
any information which is
grossly obnoxious or menacing in nature;
h. That harms minors in any way;
i. That threatens
the concinnity, integrity, defence, security or sovereignty of
India, friendly relations with foreign countries,
or public order or causes incitement to
the commission of any cognisable offence or
prevents disquisition of any offence or
is affronting to any other nation.
USER/CLIENTS TERMS AND
CONDITIONS
This document is an electronic
record in terms of the Information Technology Act, 2000 and rules there under
pertaining to electronic records as applicable and amended. This electronic
record is generated by a computer system and does not require any physical or
digital signatures.
This document is published in
accordance with the provisions of Rule 3 (1) of the Information Technology
(Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 that
require publishing the rules and regulations, privacy policy and the terms and
conditions for access or usage of www.bharatmatrimony.com (the
"Website").
PLEASE READ THE FOLLOWING TERMS
AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE. ACCESSING, BROWSING OR
OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE
TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by
the Terms and Conditions, you must not use the Website or the CM
MATRIMONY Services. The Terms and Conditions also includes the applicable
policies which are incorporated herein by way of reference and as amended from
time to time (the "Terms and conditions").
In these Terms, references to
"CM Matrimony member" shall mean the end user accessing the
Website/CM Matrimony services, its contents or using the CM Matrimony
Services offered. CM Matrimony member also includes persons such as father,
mother, brother, sister, relative or a friend ("Registrant") of the
prospective bride/ bridegroom. The terms "You" and "User"
shall be interchangeably used for "CM Matrimony member". "CM
Matrimony Services" means a collective reference to the CM Matrimony
service provided by https://cm-matrimony-advanced.colormoon.in/ CM Matrimony
Pvt Ltd ,
Main Scope & Objectives
You understand and acknowledge
that CM Matrimony acts as an "Intermediary" as defined under
clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000.
CM Matrimony is a brand owned by CM Matrimony Private Limited (Company) which
owns, retains and has complete rights in CM Matrimony and the CM
Matrimony Website /App/ CM Matrimony Service.
CM Matrimony acts as a platform
to enable any user to themselves register on it (by filling the mandatory
fields and optional fields, if any) to voluntarily search for profile(s) from
the database of CM Matrimony already registered users, for seeking prospective
lawful matrimonial alliances for themselves. CM Matrimony retail
store/franchise may also be able to assist you to create your profile, however,
you must have a valid/operational mobile phone number and an email id. The
profiles in the database of CM Matrimony are classified broadly on the basis of
language and region for the ease and convenience of its member / customer. CM
Matrimony Members are provided with free/paid access for searching profiles
from the database of CM Matrimony, as per the partner preference set by you (on
the Website/Applications -(App) and you can shortlist the profiles in which you
are interested .
1. Minimum Eligibility
Conditions of Members :
A) CM Matrimony Membership and
rights of admission is reserved solely for :
1. Indian Nationals &
Citizens.
2. Persons of Indian Origin
(PIO).
3. Non Resident Indians (NRI).
4. Persons of Indian Descent or
Indian Heritage
5. Persons who intend to marry
persons of Indian Origin.
B) Further in capacity as CM
Matrimony member you confirm that you are :
1. 18 years or above (if you are
a woman) or 21 years or above (if you are a man);
2. If you have applied for
Divorce, you may register on our website/App by stating "Awaiting
Divorce".
3. If you are a resident of any
other Country, you are legally competent to marry as per the local rules
applicable to your country and you shall comply with the Indian laws for
marrying a person of Indian Origin
C) In case you are a Registrant
of the prospective bride/ bridegroom and has created profile in CM
Matrimony Website/App on behalf of them or is accessing the BM
Website/App on behalf of them implies that you have taken their consent for
their profile creation in CM Matrimony and for accessing the CM Matrimony
Website/App.
2. Process for Login &
Registration
A. We expect that you would
complete the online registration process with fairness and honesty in
furnishing true, accurate, current, complete information and with providing
recent photos of you which will help you to meet your parameters .We expect you
to read the relevant column before keying in the details or selecting the
option available or uploading the photo. You are requested not to key in
details of the profile in field other than the applicable field (including
mentioning id's of other platforms/websites/App or repeating your details in
another fields, after filling them once in the relevant fields or others
photographs. In order to serve you better if CM Matrimony requires additional
details you agree to provide it. You may also give a missed call to any of our
retail outlets/franchise phone number for us to call you back and assist you in
getting your profile registered on our website/App. Further you may fill in
your email id and phone number in any of our registration campaigns appearing
in various websites as part of our advertisements, basis which you may receive
call from our Customer Service Center and assist you in getting your profile
registered on our website/App. CM Matrimony may also reproduce your profile
information in other matrimonial websites owned by CM Pvt Ltd including
community based websites to provide better matching Profiles to you.
B. If at any point of time CM
Matrimony comes to know or is so informed by third party or has reasons to
believe that any information provided by you for registration (including
photos) or otherwise is found to be untrue, inaccurate, or incomplete,CM
Matrimony shall have full right to suspend or terminate (without any notice)
your CM Matrimony membership and forfeit any amount paid by you towards CM
Matrimony membership fee and refuse to provide CM Matrimony service to you
thereafter.
C. CM Matrimony also reserves
the right to block the registration of your profile on Website/App, if any, in
the case of your contact details/links being entered in irrelevant fields or if
there are errors in any data entered by the CM Matrimony members in their
profile.
D. Registration of duplicate
profiles of the same person is not allowed in CM Matrimony Website/App. CM
Matrimony shall have full right to suspend or terminate (without any notice)
such duplicate profile.
E. You acknowledge and confirm
that your registration with CM Matrimony and the usage of CM Matrimony services
is with the bonafide intention of marriage and not otherwise. CM Matrimony
Membership is restricted strictly to the registered CM Matrimony individual
member only. Organizations, companies, businesses and/or individuals carrying
on similar or competitive business cannot become Members of CM Matrimony and
nor use the CM Matrimony Service or CM Matrimony members data for any
commercial purpose, and CM Matrimony reserves its right to initiate appropriate
legal action for breach of these obligation.
3. Account Security or Safety
You are responsible for
safeguarding the confidentiality of your CM Matrimony login credentials such as
your user id, password, OTP, etc., and for restricting access to your
computer/mobile to prevent unauthorized access to your account. We, as a
Company do not ask for Password and you are cautioned not to share your password
to any persons.. You agree to accept responsibility for all activities that
occur under your account.
4. Role and Responsibilities of CM
Matrimony
A. CM Matrimony reproduces your
details once you register on our website /App on "as is as available"
basis and also share your profile with other registered CM Matrimony members
within website(s) of CM Matrimony community based websites.
B.CM Matrimony obligation is
only to provide an interface to its registered members to search their prospect
themselves without any assistance.
C. The profile search conducted
by any CM Matrimony member and the matches shown thereof are automatically
generated by CM Matrimony, and based on the partner preference set by you. In
the event of CM Matrimony member changing their partner preference on the
Website/App, then the automated system generated prospect results of the
Website/App may also undergo corresponding change.
D. CM Matrimony does not
prohibit any CM Matrimony member from sending interest to your profile or
communicating to you based on their partner preference. But you are at the
liberty to deny their interest or proceed further if you are interested.
E. CM Matrimony cannot guarantee
or assume responsibility for any specific results from the use of the data
available from the CM Matrimony service or from other matrimonial
websites owned by CM Matrimony registered in the name of CM Pvt Ltd
including community based websites..
F. CM Matrimony shall safeguard
sensitive user information using security standards, authentication mechanisms,
access controls and encryption techniques.
G. CM Matrimony cannot guarantee
the complete protection of user data while it is in transit, or prevent any
tampering of the data by a third party with malicious intent before the data
reaches the CM Matrimony servers.
H. CM Matrimony has a special
safety feature for women, called "Secure Protection Connect", which
enables women to take control of their privacy and safety while searching for
their life partner. "Secure Protection Connect" has a calling feature
that lets the women in CM Matrimony receive calls from men who have
premium membership without revealing their contact numbers to them, It is upto
to the women to respond to the other party and CM Matrimony has no control over
the same.
I. CM Matrimony do not
authenticate/endorse any information of any profile and hence you as a user
need to verify the credentials and information provided by other users.
5. Role and Responsibility of CM
Matrimony Member
A. You, shall safeguard your
profile information by creating a strong password during profile creation with
combination of alphabets, both upper and lower case and numbers.
B. Any information / data
required by CM Matrimony for using the CM Matrimony services shall
be provided by the CM Matrimony Member, as and when so sought by CM Matrimony
or CM Community Matrimony.
C. You are requested to verify
the credentials of the prospect, exercise due care and caution regarding their
profile information which includes marital status, educational qualifications,
financial status, occupation, character, health status, etc. and satisfy
yourself before making a choice of your match. CM Matrimony shall not be liable
for short coming due to any misrepresentations made by any of its CM Matrimony
members.
D. You are required to verify
the credentials of the prospect and we shall not be liable for any misbehavior/
misrepresentations made by the Prospect to you during video call. Please check
"Safe Matrimony" link in the website/Apps for guidance.
E. To get better search results,
CM Matrimony Members are expected to provide latest photograph which should not
be more than 3 (three) months old. Providing old photographs/ photographs of
others, inaccurate / false information shall be treated as violation of terms
and conditions and BM shall retain their right under clause 2 (b) of this terms
and conditions.
F. CM Matrimony members are
expected to disclose their health records during profile enrollment which
includes any pre-existing illness, physical disability etc. Non - disclosure at
the time of enrollment shall be treated as violation of the terms and conditions
and CM Matrimony shall retain their right under clause 2 (b) of this terms and
conditions.
G. CM Matrimony Members are
advised to refrain from :
i. Entering into any financial
transactions with prospects. CM Matrimony Members shall not seek financial help
or provide financial help from / to the other CM Matrimony Members.
ii. Using abusive language when
they communicate with the other CM Matrimony Members.
iii. Being discriminative or
using racial comments etc.
iv. Sharing of confidential and
personal data with each other but not limited to sharing of bank details, etc.
v. Entering into physical
relationship with any prospect before marriage.
vi. violating any law for the
time being in force.
vii. From mentioning details of
other matrimonial services while sending personalized messages
H. CM Matrimony members are
expected to visit URL http://www.CMmatrimony.com for
understanding the safety measures on partner search and awareness towards
online safety.
I. CM Matrimony Members are
expected to be cautious of prospects who ask for favours, money etc or call
from multiple phone numbers, only interact over phone, doesn't come forward for
face to face meeting (physically or through video calls) and don’t involve family
and friends in match making. Beware of suspended profiles status before you
finalize an alliance with the prospect.
J. The CM Matrimony members
agrees that for getting effective search results of prospects on Website/App
you will regularly log in to the profile maintained in the Website/App and send
expression of interest which is an automated messages to prospects as a free CM
Matrimony member, and in the event you have availed paid CM Matrimony package,
you can send personalized messages to prospects to show your expression of
interest/replies. CM Matrimony member also may review the expression of
interest sent to you / read the messages sent to you by prospects and may
respond suitably.
K. You also agree that while
accessing / using the Website/App, you will be guided by the terms and
conditions of the Website/App including but not limited to the use of feature
of website /App like chat instantly with prospect, viewing horoscope of prospects,
enhancing privacy settings (photo/horoscope/phone number) or for viewing social
and professional profile of members on their Facebook, LinkedIn, etc.
L. If the CM Matrimony
Member fails to update in CM Matrimony website/App, any change in the
particulars furnished in their profile/ then the CM Matrimony membership
may be suspended by CM Matrimony at its sole discretion.
M. CM Matrimony member shall, in
case of finalization of his/her/their Registrant’s marriage, delete their
profile by themselves or intimate CM Matrimony for removal/deletion of
their profile.
N. CM Matrimony Members agree to
use secure devices, software and networks in a private place for accessing the CM
Matrimony services.
O. CM Matrimony member shall not
use any kind of Bots like web robots, Chatbot or any other automated
processes/programs/scripts to use, communicate or respond in BM Website/App.
P. CM Matrimony Members
shall not probe, scan or test the vulnerabilities of the CM Matrimony
Website/App or any network connected to the Website/App nor breach the security
measures instituted by CM Matrimony.
Q. You shall also not make any
payment / transfer any amount to account of any CM Matrimony employees. All
payments shall be made only to CM Matrimony account.
R. CM Matrimony members
are expected to approach CM Pvt Ltd to resolve their complaints and
grievances and shall not air their grievance/complaints in social media.
6. Help Desk / Customer Care /
Customer Service
In the event you come across any
concerns in our service, then please be free to contact us:
Email ID : helpdesk@CMmatrimony.com
Contact No : +91-7799595939
Address : CM Matrimony Pvt Ltd #43-121-2/1,
Makka Masjid Road, Makineni
Basava Punaiah stadium,
Ajith Singh Nagar,
Vijayawada,Krishna District,A.P-520015.
7. Medium of Communication to CM
Matrimony Members
A. CM Matrimony member hereby
consents for receiving communication including promotional communications
through any medium of communications such as electronic mails, calls, SMS or
through Whatsapp messages from CM Matrimony or other portals owned by CM
Matrimony or their alliance partners.
B. CM Matrimony by its automatic
system sends to its member (s) profile (s) of the prospect by way of images/
documents/ messages / links. CM Matrimony member confirms that the mobile
number submitted to it for verification or alternative number if any provided,
is not registered with the Do Not Disturb / National Customer Preference
Register and they shall not initiate any complaint. CM Matrimony Member
further confirms that even if CM Matrimony Member is registered with the
telecom service provider under the category Do Not Disturb / National Customer
Preference Register the calls from CM Matrimony either to the verified
mobile number or alternative number if any provided shall not be treated as
promotional calls.
C. You are also entitled to set
up your communications frequency from CM Matrimony , like - only on weekends or
fortnightly etc. You may also opt for not getting any call from CM Matrimony by
ticking the appropriate box in the Website/App, provided that, you agree to
receive calls from Relationship Manager of Assisted Matrimony/ Elite
Matrimony/VIP/NRI Matrimony service for contacting you as a shortlisted profile
for their registered members.
8. Confidentiality or Security
Measures by CM Matrimony
Any feedback you provide to CM
Matrimony shall be deemed to be non-confidential. CM Matrimony shall be free to
use such feedback/information on an unrestricted basis. Further, by submitting
the feedback, you represent and warrant that (i) your feedback does not contain
confidential or proprietary information of yourself or third parties; (ii) CM
Matrimony member is not under any obligation of confidentiality, express or
implied, with respect to the feedback; (iii) you are not entitled to any
compensation or reimbursement of any kind from CM Matrimony for the
feedback under any circumstances.
9. Privacy Policy of Membership
Plans to Members
CM Matrimony to protect your
privacy and understand our practices as amended from time to time , please read
and follow our Privacy Policy which also governs your visit to CM Matrimony and
other websites owned by CM Pvt Ltd, the personal information / data provided to
us by you during the course of usage of CM Matrimony will be treated as
confidential and in accordance with the Privacy policy and applicable laws and
regulations. If you object to your information being transferred or used,
please do not use the website.
10. Grievance Officer by CM
Matrimony Group
In the event you come across any
violation by another user including but not limited to having content in the
web site that is obscene, menacing, grossly offensive, harming minors,
infringing copyright, patents, etc., or another user is impersonating
etc. you may then please be free to provide your concerns in writing or email
us with digital signature to:
Email: grievanceofficer@CMmatrimony.com,
Grievance Officer: Mr. Raju
Contact Address :M/s. CM Pvt Ltd,
#43-121-2/1, Makineni Basava Punaiah stadium, Makka Masjid Road, Ajith Singh
Nagar,Vijayawada,Krishna District,A.P-520015.
The Grievance office shall be
available between 10 am till 6 pm Indian Standard Time from Monday to Saturday
excluding Sunday and public holidays in India. The Grievance officer is
appointed as per Rule 3 (11) of The Information Technology (Intermediaries
Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall
be in writing
The Grievance Officer shall
handle complaints in relation to the following violation by the User of
computer resource as the User is not entitled to host, display, upload, modify,
publish, transmit, store, update or share any information on the Website/App
that –
A. belongs to another person and
to which the user does not have any right;
B. is obscene, pornographic,
paedophilic, invasive of another's privacy including bodily privacy, insulting
or harassing on the basis of gender, racially or ethnically objectionable,
relating or encouraging money laundering or gambling, or promoting enmity
between different groups on the grounds of religion or caste with the intent to
incite violence;
C. is harmful to child;
D. infringes any patent,
trademark, copyright or other proprietary rights;
E. deceives or misleads the
addressee about the origin of the message or knowingly and intentionally
communicates any misinformation or information which is patently false and
untrue or misleading in nature;
F. impersonates another person;
G. threatens the unity,
integrity, defence, security or sovereignty of India, friendly relations with
foreign States, or public order, or causes incitement to the commission of any
cognisable offence, or prevents investigation of any offence, or is insulting
other nation;
H. contains software virus or
any other computer code, file or program designed to interrupt, destroy or
limit the functionality of any computer resource; (ix) violates any law for the
time being in force.
11. Disputes between Members
A. CM Matrimony Members are
solely responsible for the communications (through any medium) with prospect or
vice versa. CM Matrimony expressly disclaims any responsibility or liability
for any monetary transaction(s) or exchange(s) or interaction(s) or passing of
information(s) etc. between any CM Matrimony members inter se via e-mail, chat,
interaction, Whatsapp or any other medium of communication between CM Matrimony
members either using website /App or otherwise.
B. CM Matrimony has no
obligation, to monitor any such disputes arising between the CM Matrimony
members, and CM Matrimony shall not be party to any such
dispute/litigation etc.
C. CM Matrimony is not a broker
or the agent of any CM Matrimony member, and CM Matrimony does not
partake in the exchange of any kind of discussion between the CM Matrimony
members and prospects or the results of their discussion.
12. Content Right
A. You agree that all content of
CM Matrimony belong to CM Pvt Ltd excluding your or third party content
including advertisement on the Website/App for which CM Matrimony has requisite
license/right in terms hereof to display the same on our Website/App.
B. You acknowledge that you
alone are responsible and liable for the content (mandatory or optional content
you provided on our website) and information including the profile details,
photograph and other content(s) keyed in the relevant field of the Website/App
at the time of the creation of the CM Matrimony profile or subsequently
modified by you and also for all the post and communication (including
personalized messages sent by CM Matrimony paid members) with other member(s).
You hereby represent and warrant that you own all rights, title and interest in
your content/information or have the necessary licenses, rights, consents, and
permissions to provide the said content/information. However, by submitting the
content/information to CM Matrimony, you hereby grant CM Matrimony a worldwide,
non-exclusive, royalty-free, sub-licensable and transferable license to use,
reproduce, distribute, prepare derivative works of, display, publish,
communicate to the public, law enforcement agencies, courts, and the CM
Matrimony business and services, including without limitation for promoting,
communicating to the public and redistributing part or all of the
content/information (and derivative works thereof) in any media formats and
through any media channels.
C. While CM Matrimony does not
accept any obligation to monitor the content/information in your profile, if
the content/information is found not to be in compliance with these Terms and
conditions, CM Matrimony may delete the content/information and / or terminate
or suspend your registration or (without a refund of any subscription paid by
you in terms of clause 2 (b) of these terms and conditions). You agree that if
the situation warrants CM Matrimony may at its sole discretion put restriction
on any CM Matrimony member to other member's communications.
D. CM Pvt Ltd/CM Matrimony
reserves the right to proceed/initiate appropriate steps under the prevailing
law against infringement by violators of the its proprietary rights or for
illegally copying, modifying, publishing, transmitting, distributing,
performing, displaying, or selling of any such proprietary information
including using it for commercial purpose in any manner whatsoever.
13. Third Party website
A. CM Matrimony member
understand and agree that CM Matrimony may allow third parties to put up
advertisements on the CM Matrimony application/Website and CM Matrimony does
not control the contents of such third party advertisement on the CM Matrimony
application/Website. Third party websites to which links are given on
Website/App are not governed by these Terms and conditions and all such third
party websites are governed by their own terms and conditions for use and
privacy policy, and in case of conflict the terms and conditions of the third
party website shall prevail. The Company does not in any manner whatsoever
authenticate, endorse, verify or certify these third party websites or any
contents therein. Please note that a user shall click on links to third party
websites at his / her sole risk and responsibility.
B. The CM Matrimony members
agrees and understands that CM Matrimony may also allow third parties to
provide CM Matrimony members services on the website/App like horoscope
matching etc., and CM Matrimony may also collect the payment for such third
party services to you, and CM Matrimony in this regard can have revenue sharing
arrangement with such third party, however in no event shall CM Matrimony be
liable to you for such third party services.
C. CM Matrimony reserves the
right to add/delete/alter/modify/suspend any or all the CM Matrimony Services
at any time as it may deem fit, without notice. The CM Matrimony members are
expected to see the change on the Website/App.
14. Limitation of liability
A. CM Matrimony or CM Pvt Ltd or
its Office bearers shall under no circumstances be liable or responsible to the
CM Matrimony member or his/her authorized Representative or Registrant or any
third party for any direct, indirect, special, exemplary, incidental, or
consequential damages of any character including, without limitation, damages
resulting from the use of our Website/App/Third Party Website/ CM Matrimony
services.
B. CM Matrimony informs you that
the exchange of profile(s) through or by CM Matrimony should not in any way be
construed as a matrimonial offer and/or recommendation and / or advice or
guarantee given to the CM Matrimony member, from/ or by CM Matrimony.
C. Notwithstanding anything to
the contrary contained herein, CM Matrimony liability to you for any cause
whatsoever, and regardless of the form of the action, will at all times be
limited to the amount paid, if any, by you to CM Matrimony, for any specific CM
Matrimony paid package, and no further.
15. CM Pvt Ltd/ CM
Matrimony will not be liable in case of any wrong/improper match made due to
unavailability of profiles from CM Matrimony / CM Pvt Ltd owned other
websites.
16. CM Matrimony / CM Pvt
Ltd or its office bearers shall under no circumstances be liable, if any, for
the CM Matrimony member entering into financial transaction with any other CM
Matrimony Member or any third party.
17. CM Pvt Ltd/ CM
Matrimony or its office bearers shall under no circumstances be liable, if any,
for any CM Matrimony members not responding/reciprocating when you approach
them for matrimonial alliance.
18. Class Action Suits
You acknowledge and confirm that
you will not bring or participate in any class action or other class proceeding
in connection with any dispute with CM Matrimony. Further neither you nor CM
Matrimony agrees to class arbitration.
19. General
In the event you file a false
complaint against another prospect on our Website /App and consequently we have
suspended/deleted that prospects profile based on your complaint, then we
reserve our right to initiate appropriate legal (Civil/Criminal) action against
you and claim any and all costs expenses from you, for such
irresponsible/misrepresentation/illegal/unlawful action. We also reserve our
right to suspend your profile and forfeit any and all amounts paid by you for
the CM Matrimony services as per clause 2 (b) of these terms and conditions.
20. Notwithstanding
anything contained herein, CM Matrimony reserves the absolute right to delete,
in any manner as it deems fit, any content of any profile listing placed on CM
Matrimony /website/App (once such instance come to CM Matrimony notice) in
order to ensure, that proper consent has been obtained by you , prima facie
accuracy and the prevailing laws in force for the time being, especially those
relating to providing any obscene, libelous, blasphemous, slanderous, defamatory
or invasive of another person’s (deceased or alive) right of privacy or
publicity, or that may reasonably be deemed to be harmful, vulgar,
pornographic, abusive, harassing, threatening, hateful, objectionable with
respect to race, religion, creed, nationality, gender or otherwise unfit for
reproduction; or suggests or encourages unfair or illegal /indecent, unlawful
activity. CM Matrimony also reserves the right to block/ delete / suspend the
profile which might be offensive, illegal or that might violate the rights,
harm or threaten the safety of our office bearers/employees (including undue
communication with any employee) and/or other registered prospects or using our
CM Matrimony website/App as a means of communication while sending messages to
other CM Matrimony members regarding their profile identity in other
matrimonial websites.
21. Once your paid
membership expires, you cannot avail the unexpired balance phone call count/
unexpired SMS . Similarly, you cannot access the already viewed CM Matrimony
member(s) contact information unless you renew your account within 30 days.
22. However on renewal, the
unexpired phone call / SMS shall be carried forward to your account from the
last day of expiry.
23. In case of conflict
between the terms and condition of Website/App and terms and conditions of any
other website including other websites of CM Pvt Ltd/CM Matrimony, the terms
and condition of CM Matrimony Website/App shall prevail for the service
provided through this Website/App.
24. Disclaimer
A. Your access to and use of the
CM Matrimony Services or any content is at your own risk. YOU UNDERSTAND AND
AGREE THAT THE CM MATRIMONY SERVICES ARE PROVIDED TO YOU ON AN "AS
IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO
THE FULL EXTENT PERMITTED BY LAW, CM MATRIMONY DISCLAIMS ALL WARRANTIES,
EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT. CM Matrimony does not warrant that the Website/App, its
servers, or e-mail sent from CM Matrimony are free of viruses or other harmful
components. CM Matrimony will not be liable for any damages of any kind arising
from the use of this CM Matrimony Website/App, including, but not limited to
direct, indirect, incidental, punitive, and consequential damages.
B. CM Matrimony does not give
any implied or explicit guarantee or warranty of marriage or alliance by you
choosing to register on our Website/App and using CM Matrimony services (both
paid and free).
C. Notwithstanding anything
contrary contained anywhere, under no circumstances, CM Matrimony shall be held
responsible or liable whatsoever or howsoever, arising out of, relating to or
connected with:
i. any act or omission done by CM
Matrimony / CM Matrimony Pvt Ltd/payment gateway/alliance partner etc.;
ii. any untrue or incorrect
information submitted by you or on your behalf;
iii. any decision taken by you
or on your behalf or any consequences thereof, based on any information
provided by any other user (including suspension/deletion of the profile from CM
Matrimony);
iv. any unauthorized or illegal
act done by any third party relating to or connected with any information
submitted by you or on your behalf;
v. any cyber crime attempted or
committed by anyone and
vi. any incident of
force-majeure or 'act of god'.
vii. Any issue already stated in
these terms and conditions including limitation of liability clause of these
terms and conditions.
viii. Using/availing of third
party services namely horoscope matching services etc. and for paying them
through the Website.
ix. CM Matrimony shall not be
liable for the outcome of during any interaction in a meeting, call, sms, chat,
email or social media posts at any point of time
x. Any issues relating to any
technical malfunction of any telecommunication network, software, hardware
failures, network congestion, denial of service, failure due to spamming or any
combination of the above.
D. You expressly agree that your
use of this Website/App is at your sole risk.
E. We are not liable to you for
any damage or alteration to your equipment including but not limited to
computer equipment, hand-held device or mobile telephones as a result of the
installation or use of the app. We are not liable to you for any damage or
alteration to your equipment including but not limited to computer equipment,
hand-held device or mobile telephones as a result of the installation or use of
the app.
25. Indemnity
By using our CM Matrimony
services you agree to defend, indemnify, and hold harmless CM Matrimony, its
subsidiaries, affiliates, Directors, officers, agents, and other partners and
employees, fully indemnified and harmless from any loss, damage, liability,
claim, or demand, including reasonable attorney's fees, made by any person
through improper use of the service provided by CM Matrimony. This defence and
indemnification obligation will survive in perpetuity.
26. Termination
A. We/ CM Matrimony in good
faith reserve our right to terminate your CM Matrimony membership or
suspend/delete your profile at our sole discretion without any notice to you
and take any action as mentioned in clause 2 (b) of the Terms and Conditions,
in case you
I. seek physical / financial
favors from our other registered members or
II. have provided incorrect
information on our website/App or
III. have committed any
fraudulent/ unlawful/ illegal activities through the use of our website/App or
IV. have violated this Terms and
conditions or
V. have misappropriated the
name, likeness, email address, contact no or other personally identifiable
information of another CM Matrimony member created a profile on our website
/App by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent
of the person who’s profile is being registered or use only part information
including using photo of third parties without the permission of such third
parties or act with other members/employees in indecent/improper manner,
B. If CM Matrimony receives any
complaint against you and consequently we have suspended/deleted your profile
in good faith, then we shall not be liable to you in any manner whatsoever,
including for any loss, costs, expenses, or consequence, if any.
C. Unless otherwise provided in
these Terms and Conditions, CM Matrimony membership may be terminated by CM
Matrimony / you without assigning any reasons by serving 7 ( seven) days
written notice on the other, all amount paid till date by you to CM Matrimony
shall be forfeited.
D. Upon termination / suspension
of CM Matrimony membership, your right to use or access the CM Matrimony
Website/App CM Matrimony services will cease immediately. All provisions of
this terms and conditions that by their nature should survive termination shall
survive termination, including, without limitation, disclaimers, and
limitations of liability. Termination of your access to and use of the CM
Matrimony Services shall not relieve you of any obligations arising or accruing
prior to such termination.
27. Jurisdiction and Applicable
Law
A. The registration of CM
Matrimony membership and all CM Matrimony services are deemed to have been
entered into within the territorial Jurisdiction of Vijayawada, A.P, India.
B. The CM Matrimony Members
unconditionally agree that all such disputes and / or differences if any shall
be governed by the Laws of India and submitting to the exclusive Jurisdiction
of appropriate court of law in Vijayawada, A.P, India.
28. Mode of Payment
A. Payment made by cash / cheque
/ Net Banking / Debit / Credit Card/ Paypal/ RTGS/ NEFT/ would be in accordance
with the prevailing RBI guidelines. Activation of paid CM Matrimony service
shall be subject to realization of the said payment. In case of dishonor of
Cheque/demand draft; you shall be liable to pay applicable bank’s cheque/DD
bouncing charges. Further CM Matrimony service to your account will be
deactivated / suspended until you settle the value of the payment and
applicable bank charges in cash.
B. CM Matrimony uses third party
payment gateways for collection payment through credit/debit card or other
payment instruments. You agree to provide us with your Permanent Account Number
/ Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you
choose any paid package of CM Matrimony Pvt Ltd, the value of such paid package
being Rs.2,00,000/- [Rupees Two Lakh Only] and above from CM Matrimony Pvt Ltd.
29. Refund and Assignment
A. The payments made by any CM
Matrimony member to CM Pvt ltd by way of membership / renewal fee / auto
renewal are treated as non-refundable.
B. CM Matrimony member shall not
assign or transfer your CM Matrimony membership to any other person or entity,
and such an act shall be treated as violation of terms and conditions and CM
Matrimony shall retain their right under clause 2 (b) of this terms and
conditions.
C. Payment once made for CM
Matrimony or CM Pvt Ltd services cannot be assigned to any person/party or
adjusted towards any other product or packages provided by the Company.
30. Renewal
A. We automatically renew all
paid Memberships before the expiry of the term of the paid Membership. You
agree that your account will be subject to this automatic renewal feature
B. When you first subscribe for
your paid Membership, you acknowledge that when your paid Membership expires it
will automatically renew for the duration and at the last paid price.
C. The maximum tenure of any
packages will be 12 (Twelve) month. Every CM Matrimony packages post validity
period (varies from package to package), shall be renewed.
D. If you do not want your paid
membership to automatically renew, you must cancel your paid membership. In
case you have to mail for cancellation, mail to cancellation.CMmatrimony@CMmatrimony.com
31. Additional terms and
conditions applicable to Non- Resident Indian customers.
A. Jurisdiction
The laws of India shall be
applicable.
B. Arbitration of Disputes.
The Parties shall discuss among
themselves and resolve any disputes informally. We are interested in attempting
to resolve any Disputes by amicable and informal means, and we encourage you to
contact us before resorting to arbitration. If the dispute is not resolved
within 30 ( thirty ) days from the date of such dispute , then such dispute may
only be resolved through an individual arbitration conducted in accordance with
the provisions of The Arbitration and conciliation Act, 1996, by sole
arbitrator. The seat of Arbitration shall be Chennai, Tamil Nadu, India. We
shall appoint the sole arbitrator. The arbitration proceedings shall be
conducted in the English language
C. However, Disputes
relating to infringement of our intellectual property rights, which we may
elect to have resolved by means other than arbitration.
D. In case of Renewal,
Customer is charged the current price that prevails and renewed is done only
for 3 months duration irrespective of the past package.
E. Enforcement
Any proceeding to enforce this
arbitration agreement may be brought in Courts of Chennai, Tamil Nadu India.
32. Assisted Service Guarantee
is applicable only for the users:
A. Who have availed the Assisted
Service for the first time.
B.Who have more than 100
matching profiles based on the partner preference set by them at the time of
the Assisted Welcome Call.
C.Who have not narrowed down the
partner preference, once the Assisted service starts.
33. Membership Packages
A.We have various premium
membership packages called Elite,NRI ,Gold, Diamond, Platinum, Prime Gold,
Prime Diamond, Prime Platinum, Dedicated, Meadiator, franchise, NGO and
Assisted service.
B.You shall opt for any of our
premium membership packages varying between one/three months to one year, till
you get marriage, post marriage packages with differing price to access various
premium features.
C.Each premium package has
certain limitations on count of Phone number view except for Diamond and
Platinum package (1,3,6,12 months). The Diamond and Platinum package (1,3,6,12
months) has unlimited phone number view but within the Fair Usage Policy limit.
Viewing an accepted member's mobile number will not deduct the mobile number
count (For applicable domains)
D.The members of Platinum
package (3,6,12 months) can receive Personalised Messages (PMs) from Free
Members. Only if PP of Platinum member matches with the Personal Interest of
the free member profile this will be allowed (For applicable domains).
E.The Fair Usage Policy (FUP)
limit on Phone view count and Count on Personal message for all the premium
membership packages are as follows:
|
POLICY Limits |
BENEFITS |
Phone View Count |
|
FREE Limit |
10 |
5 |
|
Daily Limit |
100 |
50 |
|
Weekly Limit |
200 |
50 |
|
Monthly Limit |
5000 |
100 |
|
Total Limit |
5000 |
1000 |
F.To know the complete details
on various Membership package and its benefits, please visit 'Payment Options'
page
34. Every Registered Member will
get gift and referral options by default
This is applicable only to our
registered members who have availed paid services from CM Matrimony on or after
1.4.2023. This Contest is also applicable to registered members who renew or
upgrade their services on or after 1st April 2023. This contest shall be valid
till 31th march 2024 and can be extended at the sole discretion of CM
Matrimony Pvt Ltd. The Members understand and agree that tax, if any,
shall be deducted and remitted by CM Matrimony Pvt Ltd and the Member
shall provide the requisite PAN numbers, id proofs and other details enabling CM
Matrimony Pvt Ltd to comply with applicable laws. The decision of CM
Matrimony Pvt Ltd in selecting the winner for the Slogan Contest shall be
final and binding on all the Members.
Subscription plans available for
all users or members.
|
Subscriptions Plans |
Benefits |
Subscription Amount |
Time duration ( Years) |
|
Prime Gold |
All Members |
10000 |
0.3 |
|
Prime Silver |
All Members |
7000 |
0.3 |
|
Prime Platina |
All Members |
4500 |
0.3 |
|
CM Elite Gold |
All Members |
15000 |
0.9 |
|
CM Elite Silver |
All Members |
25000 |
1 |
|
CM Elite Platina |
All Members |
20000 |
0.6 |
|
NRI/NRE Subscription |
Elite Members |
500000 |
2 |
|
Elite Subscription |
NRE/NRI Members |
250000 |
2 |
|
Till you get Marriage |
Members |
100000 |
1 |
Note :
All the packages benefits will
be different this packages chosen by members own choice.
Above packages some packages
include following benefits will provide by CM Matrimony Group.
Pre or Post Marital counseling’s
Physical Horoscope or astrology
details sharing to member’s registered mail id or postal courier.
Video KYC checking
Online/Offline background
checking all premium members
Member financial status
Gifts or ornaments to members
Life goals support
Post marriage events benefits
Post Marriage children’s
savings/protection plans
Trust donations and Memberships
Annual marriage day celebrations
Marriage events planner service
Hani moon packages desired by
members
Pre & Post marriage photo
shoot
Marriage couples life/health
growth plans
Recreation events invitations to
premium members
Open match making hall services
CM Matrimony provides surprise
gifts to couples getting marriage on the day of marriage day
# Every point mentioned above
will provide in detailed descriptions by CM Matrimony authorized persons or
officers or franchise or mediators.
## Every members need to
understand any amount paid to CM Matrimony related to packages company will be
responsible other mode of payments to made to third party ,brokers, mediators
hence company will not responsible.
### Company owned franchise,
company authorized officers, company authorized mediators will be responsible
for any financial transitions done in the name of CM Matrimony /CM Pvt Ltd
members needs to check before adopting or availing packages.
*** Every
Package amount we will donate 10% contribution amount allocated to CM Trust for
helping and giving financial support to poor peoples those are awaiting to
getting marriage, children’s welfare ,old age people welfare support all
the activities done in the name CM Trust https://cm-matrimony-advanced.colormoon.in/